Please note, all international packages may be subject to duties and taxes and is not included in the price at checkout. Mexicool cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. These fees are charged by the country of import so we have no control over any customs/duties fees associated with your order. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more info: https://www.dutycalculator.com/.. At this time, we do not have the ability to estimate taxes and delivery before delivery. Canadian customers can use this link to estimate Duty & Taxes: http://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.htmlDuty
Duty is a tariff payable on goods imported. Your ship-to country collects duty and taxes on imported goods, on behalf of the Government. The rates of duty are established by the Department of Finance and can vary significantly from one product to another and one country to another. Customs and duties are based on various factors, but specifically: Country of Origin (manufacturing and textiles), and value of an item (original value, even if the item is on sale).
There can be additional fees upon delivery beyond taxes and duties.
For example, Canada Post charges a flat, non-refundable fee of $9.95 for all deliveries. Additional fees can include:
Brokerage fee (varies)
Bond Fees-- Usually Bond Fees can be a $10 minimum. And then there is a collection fee of $4.25 upon delivery (It’s always best to highly encourage the customer to pay their fees in advance)
Also, there can be a fee for each additional classification line after the 5 lines ($4.50 per line). So for example, if a customer purchases more than 5 items, they can be charged a fee of $4.50 for each additional item.
Our expedited methods have tracking and faster transit times, but there are in general higher fees than USPS First-Class Mail International.
If you used a coupon on your order, you will be charged the original price. We are legally obligated by Border Agencies to show the original price of that item. The coupon code was applied at the end of checkout, so the discount will be reflected at the bottom of the invoice. If you purchased a red-line sale item, that sale value will be reflected on the invoice (Not the original price). For example, I added the Juan of a Kind tee and it is currently priced at $25. It was marked down 20% off. When the customs agency receives this order, the invoice will list the original and the marked down price, $25.
*For all things Canadian Customs related, here is a helpful link:
http://www.cbsa-asfc.gc.ca/menu-eng.html
*For all things UK Customs related, here is a helpful link:
http://www.hmrc.gov.uk/customs/tax-and-duty.htm
*For all customs inquiries in Australia, here is a helpful link:
http://www.customs.gov.au/site/page5834.asp
